Refund policy

RETURN & EXCHANGE POLICIES

Customer satisfaction is our #1 Priority at Think Apparel we strive to make your shopping a memorable and hassle-free experience. We also want to make sure that you are happy to shop with us.

So we have a very generous 5 days Return and exchange policy on our products.

There can be 10% to 15% variations from product image given in website.

Colour variation is because of screen monitoring difference between any two different devices.

However making a purchase indicates that you have acknowledged, Understood and agreed to adhere to the following terms and conditions.

• We have a 5 days return & Exchange policy from the date of product delivery. If you are unsatisfied with your product, you can Return or Exchange it within 5 days
• Items to be returned must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, Including hangers, poly bags, Hang tags on garments
• We process your refunds only through net banking channels and ensure strict privacy for protecting your data.
• Customers must have to return the product with a bill and label with it.

HOW TO RETURN & EXCHANGE THE PRODUCTS?

• A return for Refund or Exchange request has to be placed within 5 days from the time of order delivered, WhatsApp help desk 89039 40204.
• Once we receive the request, after having a conversation with the customer, we will approve and confirm the return or exchange request.
• Once acknowledged by the team, the customer has to self-Ship and handle the return courier process by him/herself through any local courier company. We do not have a reverse pickup facility. (Shipping courier charges has to be paid by customer him/herself)

Address for returning product:-

Think Apparel,

*1A/6 Rajaji street,pasumpon nagar, palanganatham, Madurai – 625 003

(Please mention your name, address, number & order ID properly on the parcel)

• After submitting the parcel customer has to share the details or image of acknowledgement receipt, via WhatsApp helpdesk No 89039 40204
• As soon as we receive a returned product, it will go through quality testing and once approved we will process your amount refund within 3-4 working days directly in your provided bank account.
• In case of exchange, once we receive a returned product, it will go through quality testing and once approved we will dispatch your exchanged product as soon as possible.

 Products Purchased in sales or discounts are only eligible for Exchange and not for return for refund.

Refund policy

REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least Three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.